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Registration: 08:30
Workshop begins: 09:00 – 14:30

Creating a niche market in a competitive sector: Investing in people, infrastructure and possibilities

The healthcare insurance sector is highly competitive and many organisations are running losses as they underwrite too much risk to maintain operations. Viable operations may be achieved through differentiation and creating a niche within the sector as well as taking advantage of the technological advancements to gain new business.

This workshop will focus on best practice to help your organization get ahead of the competition. Practical information will be shared on:

  • Mitigating your risk and ensuring sustainable returns
  • Harnessing technology for customer attraction and retention
  • Customizing benefits in your offering while ensuring profitability
  • Unlocking innovation to develop your niche in the sector

Registration: 08:30
Workshop begins: 09:00 – 14:30

Clinical Documentation Improvement Best Practices

Clinical documentation improvement (CDI) bridges the gap between clinical and coding language. This interactive workshop will provide hands-on review of CDI case studies, demonstrating how documentation impacts the application of ICD-10 code.

Melanie Endicott, AHIMA-approved ICD-10-CM/PCS
Trainer, Senior Director | HIM Practice Excellence, AHIMA

Main Forum: 31 January & 1 February 2017
Masterclasses: 30 January & 2 February 2017
The Address Hotel, Dubai Mall
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